Refund policy

Because every order is made to your approved specifications with your logo, decorated items cannot be returned or refunded once production has started.

If something is wrong
If an item arrives defective, damaged, or different from your approved proof, contact us within 10 business days of delivery with photos. If the error is ours, we will reprint, replace, or credit the affected items at no cost to you.

Cancellations
Orders can be canceled without charge before proof approval. After approval, custom items cannot be canceled.

Contact
Email hello@logoflow.com or call 716-291-9283.